Privacy Policy

1. Introduction

Welcome to DocTransform, operated by Beansense Inc, a Canadian corporation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document conversion services.

By using DocTransform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Files and Documents

• Documents you upload for conversion (PDF, DOC, DOCX, RTF files)
• File metadata such as name, size, and format
• Conversion settings and preferences you select

2.2 Automatically Collected Information

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device information and screen resolution
• Usage patterns and conversion statistics
• Error logs and performance metrics

2.3 Information We Do NOT Collect

• Personal identification information (name, email, phone)
• Account registration data (we don't require accounts)
• Payment information (our service is free)
• Content within your documents (we process but don't read)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To convert your documents and provide download links
• Quality Improvement: To enhance our conversion algorithms and user experience
• Analytics: To understand usage patterns and optimize our service
• Security: To detect and prevent abuse, fraud, or security threats
• Legal Compliance: To comply with applicable laws and regulations

4. File Security and Deletion

4.1 Automatic Deletion

Your privacy and security are paramount to us:

• All uploaded files are automatically deleted immediately after conversion
• Converted files are deleted within 1 hour of creation
• No files are permanently stored on our servers
• Temporary files are securely overwritten during deletion

4.2 Security Measures

• HTTPS encryption for all data transmission
• Isolated processing environments for each conversion
• Regular security audits and vulnerability assessments
• Access controls and monitoring of our systems

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect our rights, users, or the public from harm
• Business Transfer: In case of merger, acquisition, or asset sale (with continued privacy protection)
• Service Providers: With trusted third parties who help operate our service (under strict confidentiality)

6. International Data Transfers

As a Canadian corporation, Beansense Inc processes data in Canada. We comply with:

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy laws where applicable
• International data protection standards

If you access our service from outside Canada, your information may be transferred to and processed in Canada, which has adequate privacy protection standards.

7. Your Rights and Choices

7.1 Access and Control

• You control what files you upload and can stop using our service at any time
• You can request information about data we've collected about you
• You can request deletion of any stored analytics data

7.2 Browser Settings

• You can disable cookies and JavaScript (though this may affect functionality)
• You can use VPN services to mask your IP address
• You can clear your browser cache and local storage

8. Children's Privacy

DocTransform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on this page with a new "Last Updated" date
• Notify users of material changes through our service
• Maintain this policy in an easily accessible location

Your continued use of DocTransform after changes indicates acceptance of the updated policy.